Consumer Complaint Bodies

The following contact list is taken from the web site of the South African Department of Trade and Industry ( www.dti.gov.za, as at 22 February 2004).

Eastern Cape
Ph : +27 (40) 609-3052
Fax : +27 (40) 609-3231

Free State
Ph : +27 (51) 403-3616
Fax : +27 (51) 403-3437

Gauteng
Ph : +27 (11) 355-8117
Fax : +27 (11) 355-3017

KwaZulu-Natal
Ph : +27 (31) 310-5310
Fax : +27 (31) 310-5416

Limpopo
Ph : +27 (15) 298-7071
Fax : +27 (15) 295-8750

Mpumalanga
Ph : +27 (13) 752-3761/5
Fax : +27 (13) 752-3729

North West
Ph : +27 (18) 389-5046
Fax : +27 (18) 889-5636

Northern Cape
Ph : +27 (53) 832-2566/7
Fax : +27 (53) 832-2564

Western Cape
Ph : +27 (21) 483-4235
Fax : +27 (21) 483-3483


The following organisations and associations can also attend to your questions and complaints:

Banks
The Banking Adjudicator : 0860 800 900

Furniture Retailer
The Furniture Traders Association : + 27 (11) 789-6770

Building Company
The National Home Builders Registration Council : +27 (11) 348-5700

Registered Micro Lenders
The Micro Finance Regulatory Council : 0860 100 406

Unregistered Micro Lenders
The dti customer contact centre : 0861 843 384

Appliances and Products
The Consumer Provincial Offices : see table above

Blacklisting
Credit Bureau Association : +27 (11) 886-8519

Unfair Competition
Competition Commission : +27 (12) 482-9000

Motor vehicles
Retail Motor Industry Organization : +27 (11) 789-2542 or +27 (12) 348-9311



18 Jun 2004

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This article is intended to provide general guidance and does not constitute professional advice relating to specific instances. Should you wish to place any reliance on the information presented in this article we strongly advise that you consult your legal advisor or the Electronic Law Consultancy - info@e-lawconsultancy.co.za

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